Join The VSO Team. We Are Hiring Globally! 🌎
Apply

About Us

Streamline your business operations with our reliable and cost-effective outsourcing solutions. Focus on growth while we handle the rest.

Who Are We

Welcome to our Business Process Outsourcing (BPO) company! Founded in 2015 by the visionary CEO, Khalelah Smith, we are a team of experienced professionals dedicated to providing efficient and reliable outsourcing services to businesses of all sizes.
 
Our services include customer service, technical support, data entry, accounting, and more. We pride ourselves on our ability to provide reliable, efficient, and scalable services that enable our clients to focus on their core business activities.
 
We believe in trust, transparency, and mutual respect. Our team understands that every business has unique needs, which is why we work closely with our clients to tailor our services to fit their specific requirements.

Our Mission

 Our mission is to help businesses achieve their goals by providing top-quality, cost-effective outsourcing solutions. We strive to be a trusted partner to our clients, utilizing our expertise and experience to streamline their processes and enhance their overall efficiency.
 
We are dedicated to delivering exceptional customer service and building strong, lasting relationships with our clients. Our team is comprised of highly skilled professionals who are passionate about what they do. We are constantly learning and evolving to stay ahead of industry trends and provide our clients with the latest and most effective outsourcing solutions.
 
Through our commitment to excellence, integrity, and innovation, we aim to be the premier Business Process Outsourcing company in the industry, helping businesses achieve their full potential and reach new heights of success. 
 

Why Choose Us?

Our staff goes through in-house training aimed at bringing customer satisfaction. It starts from the greeting to utilizing strong relationship-building skills that gain customers’ trust.  Aimed at client success, we provide unlimited options to maximize your revenue opportunities and profit goals. 

We create quality content that appeals to your audience, while supporting your brand and business goals. Our content creators will use materials that helps to promotes trust and lasting business relationships. 

We offer client and customer support with a smile 24/7. Working hard to meet quotas and keep your company’s QA scores at peak levels. Combing a fully omnichannel approach to customer sales and retention to turn every interaction into an opportunity to build brand loyalty and increase customer lifetime value.

Our experts use creative ways to promote your company’s products or services on all relevant platforms. We study your competition, and get you the desired boost in engagement from your audience.

One key feature is our genuine empowerment of customer operations, which helps businesses to scale by improving their customer service operations. Our professional tone of voice ensures that businesses can trust us to deliver high-quality services that meet their specific needs.

Combing a fully omnichannel approach to customer sales and retention to turn every interaction into an opportunity to build brand loyalty and increase customer lifetime value. 

We are a team of experienced and dedicated professionals, ready to do what it takes to make your business grow. We hit the ground running with our direct approach to finding success.

Success Numbers

Working to get your business to the next level.

1
Years In Business
100
Projects Completed
1
Satisfied Clients
1 K+
Happy Customers

Would you like to start a project with us?

Learn more about how our tailor made service solutions can help your business flourish.

book a consultation